As a first-time cat owner (my family are all dog people) I have been nervous about finding a vet. I've heard so many horror stories and want to make sure my bud is getting the best care possible. Four days ago (Tuesday), I called Duke Animal Hospital to make an appointment. The woman I spoke to was so kind and helpful, and I basically had my choice of appointment days and times, with very minimal wait. I scheduled my appointment for 1 today (Saturday). I know I can be a little overbearing - I ended up calling with questions twice in the three days between scheduling and bringing him in. Both times, the women I spoke with were genuinely sweet and helpful, and instantly put me at ease. I never had to wait for more than four rings before somebody answered the phone, and I called at different times of day each time. Going in today, I was greeted by smiling professionals who seemed to truly enjoy working with animals. My cat instantly liked the vet tech, Corinne, who we met with, and she was very gentle and respectful of him while checking him out. Dr. Gutierrez was patient and talkative, and both she and Corinne were so genuinely kind and helpful the entire time. Though the clinic was apparently busy, it didn't feel like it; neither of them rushed me through anything or made me feel like we needed to hurry it up. They took the time to thoughtfully answer my questions and explain exactly what they were doing with him and the results they found. It was honestly an amazing experience, and with a cat as nervous as mine, it meant the world that all the employees I interacted with seemed to really enjoy their line of work and care about my pet's mental wellbeing as much as his physical health. I'm so glad I found this place! The pricing was very reasonable for a checkup, two vaccines, and his rabies tag, and my cat is less stressed now than he normally is when we have to leave the house. Thank you all for being so wonderful!!! I feel so much better knowing I have a reliable hospital for my little bud.
Daina S., on Yelp November 2018
Such a great vet! I have two cats and I have had such a positive experience with Duke Animal Hospital. They have multiple vets (and I have now seen all of them) and keep amazing notes about your pet, so no matter who you see they are prepared to help your animal. They are kind and caring towards anxious pets and also the owners! Free coffee and water, and the facilities are great. I am grateful to live so close and to have found them.
Laura H. on Google, October 2018